While many Microsoft Office devotees would turn their heads at Gmail because the mail merge feature isn’t on board “out of the box,” it’s relatively easy to add this functionality to Gmail for free!
You can catch more typos, ungrammatical sentences, and so on in your writing by varying the speed at which you read the text. Try reading both faster and slower than your normal reading speed. Here are two techniques.
If you or your people communicate with customers over the phone or via email, you undoubtedly have to deal with some who are worried, flustered or angry. Avoid making the situation worse with disingenuous, inaccurate or insincere replies:
If you’re always punishing yourself for saying “yes” too often, look at the situations where it happens. Meetings and phone calls are more likely to cause you to commit to something—you naturally lose some control of the conversation and are forced to think on your feet, causing hasty answers. Email, on the other hand, gives […]
Heading a committee or leading a project team is quite a job to begin with. When the group’s work gets heavy or complicated enough that you have to appoint subcommittees to handle specific areas or tasks, your job can become even tougher. These four tactics should help.
Yes, you can order your employees to do what you want, but you’ll get better results by persuading them that you know what you’re talking about. Persuasion is a skill that can be developed with practice. Here are four tips.