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When dealing with papers, Only Handle It Once (OHIO). If you find yourself picking up the same paper, examine why you’re delaying action.

Admins with ‘longevity’ in hot demand

The demand for highly skilled assistants has increased the past several years, as shareholders and customers demand greater access to executives. Among the most desired: assistants with tech savvy and “demonstrated longevity.” In other words, admins who have built over time a strong working relationship with their executive bosses.

Be assertive

Don’t undermine your message by apologizing for your stance or using unnecessarily soft tones. When you’re submissive, you show a lack of self respect.

E-mail sign-offs: Get creative

“The last sentence of an e-mail is like the last words of a phone call,” says Lynn Gaertner-Johnston, author of the “Business Writing” blog. So sign off with a courteous closing that suits the communication. A few examples:

Online learning: Back-to-school picks

Autumn brings with it a “back to school” feeling that can be sated only with a seminar or course. And there’s no easier, more affordable source for online learning than iTunes. Find out about this new, free training resource that just might work in your organization.

Define yourself

Lay a foundation for success by comparing your responses to these queries: “When my colleagues think of me, what am I most known for?” and “What do I want to be known for?”

Cool trick to share web pages

Here’s an easy, nifty way to share a web site: Use the “Send Link” within your web browser. Internet Explorer, Firefox and Safari all offer the tool via the drop-down menu.