Skip to content

Set up a ‘Next time’ folder

When the boss repeats, “Next time I’m in Dallas, I’ll have to remember to stay at …” or “Next time I have a lunch meeting at The Bistro, I should order …,” make a note. Next time the boss heads to one of those locations, remind her of her thoughts.

Regaling the unsung heroes of the office

Recently, executive assistant Angie Knode won the Adminologist of the Year award presented by Office Dynamics. And it wasn’t by accident. “One of the goals of our executive assistants’ team is to increase the recognition for our administrative staff,” says Knode’s co-worker Peggy Vasquez. “These are often the unsung heroes …”

Noteworthy

Send peer-to-peer congratulatory notes for achievements small and large. Go out of your way to pay someone a compliment for excellent work. Everyone loves to be recognized. And it puts you in a positive mode by looking for good in others.

The ideal approach

Maintain a positive outlook by making “ideal” statements. Example: “So, ideally, this new plan will help us eliminate mistakes.” Gallup studies show that people who approach work positively are 22% more productive.

The power of listening

Boost your influence at work and elsewhere simply by listening. That’s Warren Buffett’s secret. He makes whomever he’s listening to feel like the center of the universe. The result: loyalty.

Admins’ secrets for tracking assignments

A reader writes: “We have tasks assigned to us via e-mail, the phone, in-person, in passing, etc. I carry my notebook and keep it on my desk to jot down assignments and then transfer some tasks to Outlook, but I’m wondering if there is a better, more efficient way to keep track of everything. What are your secrets to staying organized and on top of all your assignments?”

P.S. Remember this

Make sure everyone reads your e-mail by putting your main point in a postscript (P.S.) People always read postscripts, and they’ll remember the message, since it’s the last thing they’ll read.