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‘What do you do?’

“What do you do?” Be prepared for this question before you head to any networking event because you’ll likely be asked dozens of times. Try to answer within 30 seconds, including the reason why people should care about your work.

No more laughs for the office jokester

Question: “What can be done about a co-worker who likes to play practical jokes?  He thinks it’s funny to create fictitious emails with rude comments, and then send them out under someone else’s name. He has even faxed unprofessional messages to customers as though they came from another employee.  When we confronted this guy, he denied everything, but we know he’s the guilty party. He seems to delight in creating chaos and conflict.  How do we put a stop to this?” Not Smiling

Make a powerful impact

Give co-workers, customers or clients a positive feeling about engaging with you by saying: “I took your suggestion.” Telling them that you valued their ideas enough to use them makes a powerful impact.

What co-workers never want to hear

You never know when you’re go­­ing to need some friendly help or support, writes J.T. O’Donnell, career strategist and workplace consultant. She suggests keeping the peace with your co-workers by avoiding these potentially offensive questions: