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Keep your comments professional

Keep your comments professional, even during a disagreement by avoiding the phrase, “I couldn’t disagree more.” It makes the discussion a personal attack rather than an idea exchange. Instead, say, “I see your point. I also see another side.”

Get a tidy tax credit for housekeeper

Do you need someone to watch your young kids while you and your spouse work? There are usually several options for double-income couples to consider. Don’t forget to factor in the dependent care credit (commonly referred to as the “child care credit”).

Google offers alternative to Excel

Google Docs’ Gadgets feature gives its spreadsheets an edge on Excel for some tasks. Users can create animated pie charts, produce QR codes and more. Helen Bradley of PCWorld explains how.

New manager squares off with toxic employees

Question: After being promoted to human resources manager, I discovered that I have been assigned to the most toxic division in our agency. The employees here constantly gossip, backbite and complain. I’ve heard that this is why the last HR manager left. I would love to play a major role in “cleaning up” this group, but I have to move carefully.  Some of these people have been here more than 15 years and are protected by civil service regulations.  Any suggestions? HR Crusader

What can’t you live without at work?

When times get tough, employers may need to dial back some of the extras. But how do you decide what to cut first—and what should be the last resort? Tip: When other perks are cut, keeping a good pot of coffee in the lunchroom is a way of letting employees know that things aren’t hopeless.

The true power of a great admin

When an executive assistant gains the trust of employees, her desk becomes a “hot spot” of employee activity,  where employees go to get answers on most topics related to the company, says Jasmine Freeman.

How to approach your boss about a pay request

Question: Management keeps ignoring my request for a raise. During a performance review two years ago, I provided documentation of my expanded responsibilities and asked for a pay increase. Although
my supervisor said she wasn’t sure if the job changes would justify a raise, she never clearly stated whether she supported my request or not. I sent her several follow-up emails, but got no response. Last
year, I was transferred to another department. I sent my new supervisor an email requesting an increase, but he never replied.  Recently, I sent another email expressing disappointment in the complete lack of feedback about my previous requests. Again, no answer. Apparently, management won’t even take the
time to officially reject my request.  This feels like a slap in the face.  How should I react?  Unacknowledged