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Criticized unfairly? Quiet excellence trumps it

Question: “After giving me the good news about my promotion, my new boss said, ‘I understand that you don’t like to be told what to do. You’ll have to work on that.’ This really bothered me because it is simply not true. I believe my former manager may have discredited me while recommending someone else for the position. Although I defended myself to my boss, I’m afraid he’s going to view me negatively in the future. Should I discuss this with him again or just let time prove him wrong?” Misrepresented

Get a great deal on your meeting space

If you want to get the most for your money when booking meeting or event space, you need to negotiate, says Anthony Coyle-Dowling. Don’t just accept the price you’ve always paid for the place you usually use or take the first price you’re quoted at a new location.

Handy Tips for Handouts

When most people think about creating handouts for a PowerPoint presentation, they think simply about printing copies of their slides, 1, 2 or 3 per page with note-taking lines. There are other options for creating handouts. Consider one or more of these suggestions.

Curb chaos by carefully tracing its path

Question: “We work in a very busy medical practice where every patient visit requires that several people record information on the patient’s chart. When information is missing or incomplete, the person with the patient has to stop everything and go find the one who handled the chart last. These interruptions occur throughout the day, waste a lot of time, and create a great deal of frustration. How can we run this office more efficiently and stop being so snippy with each other?” Concerned Co-worker

How to cope with difficult co-workers

It takes a variety of personalities and work styles to make up a successful workplace, but differences can cause misunderstandings and conflict on the job. To stay productive and professional, you have to learn to handle these differences. Rebecca Thorman, author of the “Kontrary” blog, has five strategies to help you do just that.