Q: “After being promoted and given a raise, I discovered that I was actually making less money. Because I am now an executive assistant, I have been reclassified from hourly to salaried. This means that I no longer receive overtime, so my take-home pay is less than before. How should I approach my manager about this?” Better Job, Less Money
The segment of U.S. workers least satisfied with their jobs includes customer service representatives, office support supervisors and executive administrative assistants, according to the results of a survey by Monster.com.
Jill Nelson is founder and CEO of Ruby Receptionists, the nation’s No. 1 small company to work for, according to Fortune magazine. She is widely celebrated for her innovative approach to company culture, so we reached out to learn more about how she creates powerful and positive employee experiences at her virtual receptionist firm.
It’s time, of course. If you suffer an injustice at the hands of a co-worker, remember that each minute you brood over it is another minute that person is stealing from you. Do you really want that precious time to go into a jar marked Voluntarily Surrendered, Lost Forever? Draw a hard line and move […]
Most people would be reluctant to befriend their supervisors on Facebook, according to a recent study by three college professors. But members of Gen Y are more willing than their older counterparts to do so.
Have you ever been in the awkward position of eating out for business and wondered who should pay? Invisor Consulting Managing Partner Steve Tobak offers six guidelines.
Bring-your-own-device programs—often known as BYOD—where people use their personal tablets and smartphones for work, are flourishing around the United States. But it can be tough to maintain your sanity when you’re expected to work during your personal time.
Q: “Our team recently had a lot of problems while one person was on vacation. No one had been given responsibility for ‘Beth’s’ duties, so her calls were transferred to anyone who was available. Unfortunately, some of the calls were not handled well, and that’s when the finger-pointing started. Our supervisor is blaming the team for these problems, even though she never gave us any direction on how to handle the calls. What should we do now?” Blameless
How many times are you asked to make improvements to administrative processes without any real guidance on what to do or where to start? The DMAIC process makes you work through specific activities in a defined structure so that any changes you make to a process will be successful.