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Leaders know how to talk about their red lines

“People in charge know it’s no coincidence that they almost never give out Oscars for performances in a comedy.” What does this simple truth say about how you should go about achieving and expressing a position of authority? Training and adult education consultant Fred Kniggendorf, Ph.D., shared these thoughts in a Business Management Daily webinar […]

A hard look at soft skills

Sometimes it’s worth taking a hard, honest and brutal look at our soft skills. As administrative professionals, we often worry more about keeping up our technical skills, while our interpersonal and self-management attributes end up on the lower rack of our administrative toolkit.