With more assistants using AI tools like ChatGPT and Microsoft Copilot to streamline their workflows, the question of privacy is increasingly important. Answer: Yes ,depending on how you’re using it. If you’re using Copilot, Gemini, ChatGPT or any AI tool via your company-issued account, browser, or Microsoft 365 environment, there’s a good chance your activity is […]
Ever feel like balancing work and life is an impossible dream? Here’s a little secret: Sometimes, you just have to let go. We live in a world where we’re constantly pushed to “do it all,” squeezing 20 hours of work into an eight-hour day. It’s not just unrealistic; it’s downright harmful to our well-being. A […]
Your CV isn’t just a document, it’s your professional pitch, your highlight reel and your first chance to show hiring managers that you’re more than “just” an assistant. In fact, at the C-suite or board level, your CV should read like a well-prepared board paper: sharp, polished and packed with strategic value. In a hiring […]
Planning events is one of the most dynamic and rewarding parts of the assistant’s role, but it’s also one of the most high-pressure. You’re expected to deliver a seamless, showstopping experience and keep everyone safe while doing it. Juggling the “wow factor” with health and safety compliance can feel like walking a tightrope. But here’s the bottom […]
Quick, think back to July 2010. Where were you living? Were you studying or working? What dreams did you have? How would you describe the July 2010 version of yourself? You’ve changed a lot since then, haven’t you? The world has changed, too. Things we take for granted like Instagram and Zoom didn’t exist in […]
Being asked to find a keynote speaker or emcee for your company’s annual conference can feel like a daunting extra task. But with a bit of prep and the right questions, choosing the right speaker can become one of the most rewarding parts of your event-planning role. Here’s how to turn “just find a great […]
Culture is more than a buzzword—it’s the everyday environment we co-create at work. When inclusion becomes central to that culture, organizations thrive. From attracting and retaining top talent to increasing team engagement and collaboration, inclusive workplaces aren’t just good for people, they’re good for business. Here are five strategies to help you shape a workplace […]
Communication is at the heart of every great partnership between an executive assistant and their executive. It’s not just about passing on messages or managing schedules; it’s about understanding how your executive thinks, anticipating their needs and tailoring your approach to suit their decision-making style. Mastering this not only builds trust but positions you as […]
If you’ve reached Level 4 or 5 on the Global Skills Matrix, chances are you’ll be asked to chair a meeting, even with senior stakeholders at the table. It might feel intimidating, but with the right approach, you can run effective, professional meetings that respect everyone’s time and deliver real outcomes. Here’s how to confidently lead […]
Ditch the sugar-coating—give feedback that helps, not hinders. It might feel polite to soften criticism, but sugar-coated feedback does more harm than good. When you blur the truth, your colleague or direct report misses the chance to grow, and you risk confusion, resentment and repeated mistakes. Think back: Have you ever left a feedback conversation unclear […]