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Category: Internal Communication

What don’t they get about ‘urgent’?

Q. Lately, I’ve had two different colleagues fail to reply to my important emails. Both were marked “urgent” but were apparently ignored. One of my colleagues had the audacity to say, “I never got it,” even though I’m sure she was lying. How can I get people to treat my emails seriously?

Quit doubting your decisions

When people second-guess their decisions they hold up progress and make others question their leadership abilities, writes Carolyn O’Hara for Harvard Business Review. Here are four tips to avoid doubt in your decisions.