What if you suspect a worker has an abusive partner? Some companies, including Liz Claiborne, Kaiser Permanente and Verizon Wireless, have instituted domestic-violence policies. Here’s how to assist a domestic-violence victim at work.
As baby boomers prepare to retire, offices are left to figure out: “How do we make sure all their know-how and institutional memory are left behind?” Here are a few tips for capturing admin knowledge before it walks out the door, and making sure it sticks with younger generations …
Wow clients and others in your network by sending handwritten notes to thank, follow up with or congratulate. Video producer Ellen Barnard says she always sends handwritten notes or flowers to clients, and “they’re left with the impression that I’m really good at what I do.” …
Any admin worth his or her salt knows that trust is a cornerstone of the job. Without trust, it’s tough to forge a true partnership with your boss. But what happens when the trust between co-workers is broken? …
If you want people to change their behavior, tell them what you want, rather than what you don’t want …
Mark your calendar: Oct. 16 is National Boss Day. Here’s an alternative to bringing a card or cookies: Honor the day by making a silent commitment to strengthening your relationship with your boss.
To do your job well, you probably need to remember a gazillion things —and the same goes for the others on your team. Wouldn’t you love to share all that knowledge and expertise? One idea: an e-mail newsletter just for your admin team.
You may know exactly what Sam is about to say, so you’re impatient because it’s taking him so long. But that’s no excuse for interrupting him. Besides, people who speak slowly will slow things down even more if you interrupt them. Here’s how to break the habit.
Managers believe they’re getting better at deducing what admins need. Uh-huh.
When you seek input from others, whether you’re speaking or writing, be clear in your request. People will appreciate your directness and the time it saves them.
Page 34 of 45«1…3233343536…45»