Many people can be hesitant at the prospect of blindly emailing a CEO or other powerful person, says management writer and entrepreneur Peter Sims. But CEOs often love to hear from their employees or customers. Sims offers these tips for sending an unsolicited message.
If your employer entrusts you with one of its social media accounts, you want to be sure not to make a major mistake. Amanda Clark has some advice to help you avoid faux pas.
If you’re in the habit of forwarding messages along to friends, colleagues or everyone in your address book, you’ll want to take these important etiquette tips.
Many misused words and phrases have become so common they’re now included in some dictionaries, but they once had correct usages. Here’s a list of phrases you might be saying wrong.
The Convo app makes revising documents much easier by loading documents into a full-time chat room where group members can scroll sections.
Jargon works its way into business writing all the time. It’s important to know when it’s appropriate to use jargon and when it’s better to re-write for clarity. Right Source Marketing’s Emily Gaines Buchler offers four tips on using jargon correctly.
Helen Cunningham and Brenda Greene are the authors of The Business Style Handbook: An A-to-Z Guide for Effective Writing on the Job, recently published in an updated second edition. We contacted them to get their best advice for administrative professionals who want to improve their workplace writing skills.
Writing emails that result in a “yes” requires writers to be clear and upfront about what they’re asking for. Take these tips from Jocelyn Glei, editor-in-chief at 99U, to do just that.
Lynn Gaertner-Johnston is a writing instructor who has helped thousands of employees and managers improve their business writing skills. She’s also the author of the Better Writing at Work monthly newsletter. We spoke to her about the importance of great business writing and bad email behaviors that admins should avoid.
To help you and your colleagues stay consistent in your written communications, Bonnie Trenga Mills, author of The Curious Case of the Misplaced Modifier, shares tips on how to make a style sheet for everyone’s reference.
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