Master your digital body language
Erica Dhawan, author of Digital Body Language, identifies many ways in which digital communication is different from traditional body language so you can more effectively convey your message in the digital realm.
Category: Communication
Develop critical listening skills
In our competitive business environments, the ability to listen well is a crucial edge. It’s one of those soft skills that employers look for and clients crave. But it takes consistent practice to achieve the goal of listening (i.e., taking in information).
What are you really communicating? Examine your digital dress code
An impeccable digital dress code can help ensure that your messages are read, received well and responded to with the proper urgency. Here are the best tips.
5 stages of conversational intelligence
When it comes to small talk, some people get it and some people don’t—or do they? Here are the five stages of conversational intelligence.
Your communication must be impactful
Your ability to communicate with others is paramount to your success in any arena of your life. You must get your point across in a clear and concise manner. As a receiver, you must listen intently when others are communicating to get their point. You must also decipher or decode those who aren’t clear or concise in their own communications.
Offering the spotlight gets you more than taking it
When we’re trying to forge a bond with someone new, there’s one mistake we always seem to make, writes Mike Steib in his book The Career Manifesto. We immediately begin to fill in every available silence with details about ourselves.
LinkedIn Company Pages: The voice of your organization
LinkedIn is a powerful platform for growing your brand, business, and overall impact. Company Pages, in particular, are an effective means of increasing discoverability—as long as those pages are well managed.
Ask the veteran: How do I become a good “phone person”?
Question: What are some of the things I should be thinking about when communicating with someone on the phone as opposed to Zoom or in person? How do I become a good “phone person”?
Using emojis in the workplace: A terrible idea?
There’s a clear generational divide over whether it’s appropriate to use emojis in work communication.
Create a practical FAQ list
Lists of Frequently Asked Questions help employees and customers master almost any information or procedure. These tips will help you create a useful list.