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Category: Communication

3 ways to build loyalty at work

Loyalty in all aspects of our lives is at a steady decline. Twenty years ago, a person had on average three people he or she could confide in. Today that number is two. And two out of 10 people say they have no one to confide in. And it’s not enough to have loyal connections with friends. Here are three ways to build loyal connections at work:

Transitions make the words flow

Using transitions in your writing is like taking readers by the hand and guiding them exactly where you want them to go. Transitional words such as “however,” “meanwhile” or “likewise” create relationships between your sentences and paragraphs so that readers can understand why you’ve written sentences in a particular order.

15-second voice mail gets results

Making a “cold call” can shake the nerves of even a seasoned pro. Engaging with a person you’ve never met is even more challenging if you land in the individual’s voice mail. On his blog, Never Eat Alone author Keith Ferrazzi suggests “warm calling” instead. His four rules for making a warm connection in a 15-second voice mail message: