Less cubicle time = better productivity
Employees at Zurich Insurance test drove four new office designs for 12 weeks as part of designing their new office building. What worked best?
Category: Communication
Perfect your grammar with a few apps
Everyone could use some grammar help now and then—and a host of new apps are ready to lend a hand, says New York Times tech reporter Kit Eaton.
How to always say the right thing
10 rules for presenting yourself with perfection.
What the best customer service reps do
One of the most cost-effective ways for companies to get great word-of-mouth marketing is to provide excellent customer support and service. Great customer service teams share common traits that you can copy, says Gregory Ciotti at Help Scout, a help-desk software tool. Ciotti shares some he’s observed.
5 tips to make your e-newsletter speak loud and proud
Keep these in mind when launching an electronic ‘zine to grab them by the lapels and bring in their business (or just their undivided attention). They apply whether you’re blasting to 50,000 people or just that strange department on the floor beneath you.
Bad email habits to break right now
How many emails do you send and receive each day? Probably so many you’ve developed bad habits and reflexes you don’t even think about anymore.
Turn quotes into tweets
Pullquote, a Chrome app, makes it easy to share quotes on Twitter, says Lifehacker’s Patrick Allan.
Expert tips to become a Twitter master
Twitter is one of the largest, most heavily trafficked social media networks, but don’t let that scare you away from getting active on it.
Perfect your presentations
Knowing how to deliver a polished, effective presentation is an important skill, says Jonas Altman, a partner at Social Fabric.
How first and third work well together
Can you switch between first (I or we) and third person (he, she or they) in the same paragraph? Writing coach Lynn Gaertner-Johnston says you can, as long as you allow clarity to be your guide.