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Category: Internal Communication

1-Minute Strategies: July ’11

Tidy up your text by counting the number of words you use per sentence, and compute the average. If it’s between 15 and 20 words per sentence, you pass … Never offer praise and ask for a favor in the same conversation. It makes the praise seem like a setup … Looking for ways to fill your time at work? Always frame your request positively.

Should you call out a co-worker?

Another admin on your team just made a cringe-worthy mistake. It was so bad that, although you’re a team player, you’d like to make sure your co-worker is held accountable. Is there a way to place the blame in a professional way? Opinions differ among the experts.

Lead your peers by stepping back

Before administrative professional Ilja Kraag wrestles for too long with a difficult task at work, she checks in with her peers. “How do you do it?” she asks them. That trait—reaching out to others—is what makes Kraag a natural leader. The org chart may not show it, but Kraag leads her peers by setting the right example.