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Category: Office Technology

4 tactics for better e-mail responses

Make your e-mail easy to read and respond to with these four tips: 1. Limit your e-mail messages to one topic. 2. Make sure your headline is clear, strong and descriptive. 3. Include all contact information within every e-mail. 4. Encompass all relevant information the person might need to answer the e-mail.

Rethink your e-mail addiction

E-mail, that revolutionary productivity tool, has a dark side. It can create divisions between co-workers, hurt productivity and destroy focus, say critics. Some even draw a comparison between e-mail and gambling. To counterbalance the negatives, companies have been imposing “no e-mail Fridays” or “no e-mail weekends.” Anyone can take measures to keep e-mail addiction from getting out of hand, though.

It’s ‘Out of Office’ reply season

You’re leaving for vacation, so you dutifully set up the classic “Out of the office, will reply to your message when I get back” e-mail auto-responder. But the auto-reply message doesn’t get rid of the nagging feeling that you’re missing something. Before you go on vacation, set up a custom auto-reply system that will make it easier for you to relax.

If you must tweet, be smart about it

Not everyone in the workplace needs to be on Twitter—indeed, some workplaces have deemed the social-media tool verboten. But the free messaging tool, used strategically, can be helpful for keeping tabs on your industry.

Update the boss with daily e-mail memos

Every night, when CEO Danny Meyer goes home, he reads a daily memo that his executive assistant e-mails him. “I don’t know how we managed without them,” says the leader of Union Square Hospitality Group. Consider using a productivity booster like an e-mailed daily memo to keep communication strong between you and your boss.

1-Minute Strategies: May ’10

Elevate the clarity of your writing by using the inverted pyramid style that journalists use … Go ahead, give someone a high five or a supportive pat on the back … Send large files fast by using a free service such as YouSendIt Lite … Gain credibility by stripping “marketese” from your writing geared toward customers … Double-check e-mail messages where the stakes are high.

Your online image

It pays to build a positive online “brand.” Example: 77% of recruiters are using Google to pre-screen job candidates, says a 2006 ExecuNet survey. So resist the temptation to post negative comments on blogs.