Read minds by watching for body cues
Is he giving you an honest answer? Is she angrier than she’s telling you? Watch for “tactile signs” to know what someone really feels.
Category: Communication
Know good gossip when you overhear it
Do you know when water-cooler talk is good-natured (good gossip) and when it crosses the line (bad gossip)? Here’s the test …
Soft skills trump technical skills
Good communication skills are more valuable than knowing PowerPoint inside and out, according to a new survey, in which 67% of human resources managers said they would hire an admin with strong soft skills even if their technical abilities were lacking.
Is it raise or rise?
“Is it ‘Crop input prices have been raising rapidly’ or ‘Crop input prices have been rising rapidly’?”
Help a colleague reach his or her goals
Help a colleague reach his or her goals by letting the person know you care.
Got a pencil? Start spreading the news
Can you write a strong opening sentence? Are you a ravenous newspaper reader? Then try your hand at writing a press release. If an editor picks up the story, you’ll have scored a major victory for your organization, and you’ll gain a new marketable skill.
Manager vs. manager
For the second year in a row, I have composed a short e-mail invite to the managers and supervisors on staff. Another employee informed me that the words ‘managers’ and ‘supervisors’ should be capitalized. What is the correct capitalization in this situation?
Give co-workers what they really need
Give co-workers what they really need by listening, rather than advising.
Squash the buzzwords
What buzzwords bug you the most? Advertising executives ranked these words as some of the most overused …
Improve rapport with others
Improve rapport with others by thinking of small talk as a picture frame around business conversations.