Whether it’s being tasked with updating the employee manual, or you’re trying to prepare your colleagues to handle your desk during a planned absence, or you’re leaving a list for your pet sitter, at some point most of us have to prepare written instructions. Authors Jane Curry and Diana Young share specific tips.
Here’s a structured guide to the information you should gather and the questions to ask to best equip yourself before giving it a shot.
Chances are if you’ve written a “loaded” email, you may not have taken the time to review it or revise it because it took you so long to write it! OK. It happens. So what does a good email look like? The Email Doctor, Dr. Monica Seeley, says to think in fives.
Handwriting? What’s that? Kidding aside, there are plenty of times we still handwrite things, apart from signing documents. It’s worth taking a little time to improve it. Here are a few ideas.
October 6, 2021
Categorized in: Speaking
Banter heroes are people who can always think on their feet—maybe people you tried to emulate when you developed your own speaking style.
Erica Dhawan, author of Digital Body Language, identifies many ways in which digital communication is different from traditional body language so you can more effectively convey your message in the digital realm.
In our competitive business environments, the ability to listen well is a crucial edge. It’s one of those soft skills that employers look for and clients crave. But it takes consistent practice to achieve the goal of listening (i.e., taking in information).
An impeccable digital dress code can help ensure that your messages are read, received well and responded to with the proper urgency. Here are the best tips.
When it comes to small talk, some people get it and some people don’t—or do they? Here are the five stages of conversational intelligence.
Your ability to communicate with others is paramount to your success in any arena of your life. You must get your point across in a clear and concise manner. As a receiver, you must listen intently when others are communicating to get their point. You must also decipher or decode those who aren’t clear or concise in their own communications.