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Category: Communication

Best practices: Editing and being edited

Supporting someone who writes many reports or creates a lot of media content can be challenging. They may be really good writers, but every good writer knows that editing is vital. If this task falls to you, setting both of you up for success can make this process consistent and one of continuous improvement.

Phone interviews are their own beast

Phone interviews signify the start of your tryout. There are plenty of tips for giving a great phone interview—research the company beforehand, ask questions, take notes—but they can be fairly obvious. Here’s a few pointers that you may need reminding about.

How to start a conversation

We don’t often hear tips on how specifically to start conversations. Host Johny K of the podcast “Communication Charm” offers some potent and practical advice.

The difficulties of group writing

The challenge when people get together on a document is to maintain one voice so that the reader isn’t thrown by changes in tense, point of view, phrasing, word choice, structure and so on. Sometimes it’s even difficult to keep on the same point. Group writing is hard, and the more people involved, the more difficult. Here are some guidelines.

Business names: endlessly confusing!

These days, companies are getting extra creative with odd combinations of capitalized and lowercase words—and then there’s the separate issue of online presence and website addresses. Susan F. Benjamin cautions us on this major element of business correspondence in the book Quick and Painless Business Writing.