5 ways to give great customer service
Economic developer Cheryl Scott reminds us of timeless principles that help us lay a solid business foundation by keeping the customers first.
Category: Career
Step up and take initiative at work
Have you ever felt punished for taking initiative and tackling a problem on the job? If so, you’re not alone, says productivity consultant Laura Stack. Don’t let that stop you in the future, though. Instead, consider who you may want to consult before you act again.
4 elements of smart employee goals
At work, you need individual goals that express what you want to be doing, says ClearCompany CEO Andre Lavoie, who explains the four characteristics of a smart employee goal.
How to handle it all this holiday season
With the holidays approaching, you might feel overwhelmed about everything you have to do. The trick, experts say, is careful planning and prioritization. Here’s how.
1-Minute Strategies: November ’15
To clean up your writing, trust your ears … Replace quirky interview questions with analytical ones … Pick the best time and place to speak up.
When there’s no escape from a terrible job
If you want a first aid kit to patch the pain and maybe bring just a little daylight through the window beside your lousy, stupid, awful desk, try these tips.
Make coffee networking a win-win
When someone from LinkedIn asks you to get coffee and talk about his new sales venture or business idea, it’s easy to write off the request because you’re too busy. But making the effort to oblige can benefit you, too, writes Wealthsimple CMO Jason Goldlist.
Empathy key in workplace relationships
Meetings, despite their bad reputation, are essential to workplace culture. Make meetings worthwhile by using emotional intelligence to gauge how people work together and affect the entire organization, writes Splash Effect co-founder Hamza Khan.
Stop trying to please everyone
The pressure to be liked at work can be frustrating and overwhelming, writes Katie Jansen, vice president of corporate marketing at AppLovin. But ultimately, trying to make everyone like you can make you less effective at your job. Here’s what you gain when you let go of being liked in the workplace.
Rise and shine with standing desks
The jury’s still out on standing workstations. If you’re leaning in that direction, here are the benefits you may be overlooking.