Question: “I haven’t shared my mental illness diagnosis with my co-workers or my boss. But there are things my co-workers do that can trigger great, almost suffocating anxiety in me. Do you know of a good way I can let them know of the effect they’re having without making my mental health an open book?”
Make a new admin’s first day a little less stressful … You are your neighborhood … Deceitful marketing term of the day: multi-grain … The psychology of office donations revealed! … Did your power ever go out this year? It was probably a squirrel’s fault … Who needs the radio when the road will play music for you?
August 26, 2020
Categorized in: Speaking
Holding your listener’s attention is as important as saying your piece clearly and fully—and probably harder to do. Use leading statements to keep the discussion focused on your main message.
Impact vs. affect, farther vs. further, emigrate vs. immigrate, and sympathy vs. empathy.
Over time, organizations gradually develop their own special terminology, abbreviations, acronyms, and jargon. But for new employees and people from outside the organization—like customers—this language can be bewildering. Here’s how to make it more accessible to the uninitiated.
I often say “You don’t know what you don’t know.” This may seem obvious, but multimillion-dollar organizations make decisions every day based solely on the information they’re looking at, discounting factors that may not be addressed by the research being conducted.
Does your team really behave like a team? Over time, some teams develop cliques and grow distant—if not downright hostile—to outsiders and new members. If you want to keep your team productive and healthy, you have to keep the “in-crowd” from taking over. Here’s how to intervene.
“Into the cabinet it goes, I’ll deal with it later!” This is, too often, the dangerous generic policy adopted by harried HR pros when dealing with the daily onslaught of employee paperwork. How many of the best practices below might your organization be cutting corners on, leaving you open to litigation worries?
Even the best planned projects can run into problems over time, no matter how hard you try to anticipate and prevent them. Be on the lookout for these common issues that can crop up as a project goes on and on.
Remember that you can easily blow your career by losing your cool at work. So, predetermine what might cause such incidents and identify ways to deal with them civilly and compassionately.
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