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Year: 2013

Got a hands-off supervisor? Seize the reins

Q: “Our team recently had a lot of problems while one person was on vacation. No one had been given responsibility for ‘Beth’s’ duties, so her calls were transferred to anyone who was available. Unfortunately, some of the calls were not handled well, and that’s when the finger-pointing started. Our supervisor is blaming the team for these problems, even though she never gave us any direction on how to handle the calls. What should we do now?” Blameless

3 Habits to Get Into for a Clean Outlook Machine

Say Yes to Archive! When the Archive prompt comes up, just say Yes! You probably don’t realize it, but when Outlook archives an email, it just goes to a separate file structure which is still accessible from the Navigation Pane. This process keeps your Inbox and regular folders clean, neat and current, while still allowing you to easily access your older ones.

A great excuse to be childlike at work

Pens, coffee cups, notebooks, computer monitors—so many things vanish from our desks, either naturally or because co-workers get a little bit light-fingered. Stop losing everything that’s not nailed down by grabbing a sheet of small and playfully distinct stickers and applying them liberally to your possessions. The more whimsical the sticker, the more strongly you’re […]