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Year: 2011

Never hand off work without a checklist

It’s not enough to do your work correctly and efficiently; you must also be sure that other members of the team or project-based work group can be trusted to finish what you started. Try using or adapting this “handoff checklist” to your work. Ask these questions of the person taking accountability for the completion of the work:

Overcome with work?

The cause may be lack of confidence in others, which causes you to take on everything yourself instead of asking for help. Remedy: Give clear instructions, be ready to coach and get regular progress reports.

Etiquette rules for the modern age

Having good manners today is less about using the right fork, and more about showing consideration toward others. Why? Most people won’t notice if you use the wrong fork. But they will notice if you show disrespect toward their time or talent. Ways to show respect for others: