Phone etiquette
Don’t keep people waiting by the phone for that return call from you or your boss. Tell them when to expect the return call.
Year: 2010
What’s your negotiating style?
Individual differences in our preferences for certain kinds of outcomes when we interact with other people strongly affect how we approach negotiation, according to Carnegie Mellon University professor Laurie Weingart. Weingart and other psychologists have pinpointed four basic negotiating personalities:
Put the squeeze on hunger
Fend off stress-induced eating by squeezing a stress ball. Available in office-supply stores, it’s about the size of a tennis ball but softer. Side benefits: You’ll strengthen your hand muscles and burn a few calories.
Deck the halls with Microsoft Office
4 great tips for using Microsoft Word, PowerPoint, Excel and Outlook to help you manage your holiday tasks.
Easy-to-muddle homonyms
Check your writing twice for misuse of these easy-to-miss homonyms, which a spell-checker won’t catch:
Cut phone interruptions
Steer messages to e-mail when you’re busy by leaving your e-mail address on your phone greeting.
Pivoting Multiple Ranges in Excel 2007: Yes, You Can!
Iām not sure whether it was intentional, but there seems to be something missing from the Create Pivot Table dialog box in Excel 2007 and 2010.
Use rejection to regroup
If you’re like most people, the last thing you want to hear after you’ve finally worked up your nerve to ask for what you want is a big, fat no. Rejection isn’t fun. But rejection is a great time to take stock.
Are they lying to you? How to spot a fib
That colleague looking intently into your eyes as he answers your questions may be telling you a fib. Pamela Meyer, author of Liespotting: Proven Techniques to Detect Deception, says to look for these common tip-offs that someone is lying:
Set up a meeting planner
Help the staff schedule meetings and set project deadlines by posting a calendar in the conference room.