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Year: 2010

Annual salary study reveals little change

Base pay for administrative professionals across the United States is expected to remain consistent with 2010 levels, according to the OfficeTeam Salary Guide 2011. The average increase in starting salaries for all positions is 1.1%, with slightly larger gains forecast in customer service and health care. 

2 words to improve e-mail messages

The biggest problem with e-mail, according to Scot Herrick, is that most people only use the tool as a way to manage to-dos, collaborate and move work along. Herrick believes that’s a problem because we should be thinking of e-mail as a personal branding tool, not merely as a workhorse.

New boss has hidden agenda

Question: “I am in a very strange situation. When I was recruited by this company, I was told I would be reporting to the vice president. But when I started work, the VP said that I would report to one of his Directors instead…

Set up a ‘Next time’ folder

When the boss repeats, “Next time I’m in Dallas, I’ll have to remember to stay at …” or “Next time I have a lunch meeting at The Bistro, I should order …,” make a note. Next time the boss heads to one of those locations, remind her of her thoughts.

Regaling the unsung heroes of the office

Recently, executive assistant Angie Knode won the Adminologist of the Year award presented by Office Dynamics. And it wasn’t by accident. “One of the goals of our executive assistants’ team is to increase the recognition for our administrative staff,” says Knode’s co-worker Peggy Vasquez. “These are often the unsung heroes …”

Noteworthy

Send peer-to-peer congratulatory notes for achievements small and large. Go out of your way to pay someone a compliment for excellent work. Everyone loves to be recognized. And it puts you in a positive mode by looking for good in others.