Category: Writing/Editing
LinkedIn is a powerful platform for growing your brand, business, and overall impact. Company Pages, in particular, are an effective means of increasing discoverability—as long as those pages are well managed.
There’s a clear generational divide over whether it’s appropriate to use emojis in work communication.
Lists of Frequently Asked Questions help employees and customers master almost any information or procedure. These tips will help you create a useful list.
Write it right, say it right, spell it right.
In my job I often have to write some unpleasant correspondence to people and firms that have let us down or not given us what they promised. Do you have any tips for writing a complaint letter so it gets acted on, without resorting to becoming a bully?
Write it right, say it right, spell it right.
Like any communication tool, email takes some skills and practice in order to be effective. Pay attention to these areas.
Write it right, say it right, spell it right.
Question: “I’ve been asked to write a thank-you note to one of our clients who put the company through hell recently. How do we grit our teeth and write a pleasant paragraph that won’t seem disingenuous?”
Impact vs. affect, farther vs. further, emigrate vs. immigrate, and sympathy vs. empathy.