Let’s make a deal: Negotiate to win
Even if you’re not in charge of purchasing, each day in the workplace tests your negotiating skills. Do you practice these tactics?
Category: Skills Check
Zoom in on document trouble spots
Proofreading a document for grammar and spelling mistakes won’t snag every error, and while program features such as automatically updated fields help, they aren’t completely foolproof.
Is your to-do list in order?
A well-crafted task list allows you to focus your full attention on the most important matters without worrying that something will “fall through the cracks.”
Choose the best communication tool
Just because e-mail is handy doesn’t make it efficient. Indeed, three out of four people delete an e-mail before they finish reading it, a recent survey found.
Correspondence by the numbers
The wide availability of document templates makes it possible to create a range of business documents without thinking about the proper format. Test your knowledge of the current standards for correspondence with this quiz. 1. On the first page of a business letter, start typing ___. 2. On a standard-size letter, set the side margins […]
5 points to know about your employer
You can own all the skills of a successful admin pro but, if you don’t understand how they fit within the organization, you’re just spinning your wheels. Here are five things you should know about your organization and how they will help you succeed: 1. Key players. Paying attention to the names and faces on […]
Don’t set presentations in stone
Writing and memorizing a well-researched presentation guarantees … well-polished boredom. Build flexibility into your delivery to better connect with your audience. Use these four tactics for deviating from your script.
Are you aiding an identity thief?
The Federal Trade Commission estimates more than 27 million Americans became victims of identity theft in the past five years. Check your practices against those below to decide whether you’re doing all you should to protect your colleagues, clients—and yourself—from identity theft at work. __ If I must ask clients for personal information, I do […]