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Avoiding Scope Creep

No one likes a creep, and scope creep is no exception. According to the Project Management Institute, more than half of all projects experience scope creep in some form. It can derail timelines, inflate budgets, and strain relationships with sponsors and stakeholders. Fortunately, with the right structure and communication, you can keep your project on […]

Making the Most of Event Technology

Technology has transformed the events industry, creating endless opportunities to elevate audience engagement and create unforgettable experiences. But one question remains for every event organizer: How much is too much? The key is balance. Technology should enhance the event, not dominate it. Used wisely, audio and visual tools can make your guests feel informed, inspired, […]

Calling All Yay-sayers

Every workplace needs more Yay-sayers, the people who seek solutions, encourage collaboration, and promote realistic optimism even during challenging times. Yay-sayers exist at every level of an organization, from the C-suite to the front line. They help teams thrive through change, communicate with clarity, and create cultures built on trust and accountability. The Case for […]

Overcoming the Learning Curve in a New Work Environment

Starting a new job can be both exciting and overwhelming. Every organization has its own systems, culture, and pace, and adapting to all of it at once can feel daunting. I remember joining a well-established company where everything from communication style to software felt foreign. That experience inspired me to share what I learned about […]

Job-Sharing: A Success Story

When the opportunity to work a flexible, part-time job share appeared, it was one of the best surprises of my career. After more than 30 years as an administrative professional, I wanted to stay connected to the field while pursuing teaching. But I needed flexibility, stability, and meaningful work. I wasn’t sure that combination existed-until […]

Recognizing and Addressing Toxic and Misaligned Leadership

Working with a difficult manager can feel like navigating a labyrinth without a map. Sometimes the problem is misalignment. Sometimes it is outright toxicity. Both can drain your confidence and stall your career. The good news is that you are not powerless. With clear definitions, smart tactics, and strong boundaries, you can protect your well-being […]

One-Minute Strategy: Unlocking Innovation Through Creative Problem-Solving

Administrative professionals are often the quiet innovators behind the scenes, solving problems that others do not even see. Whether it is managing conflicting priorities, coordinating across teams, or keeping workflows efficient, your ability to think creatively is what transforms obstacles into opportunities. Creative problem-solving (CPS) is more than a skill; it is a mindset. It […]

Strong, Calm, Unshaken: How to Stop Taking Things Personally

Marsha Egan, workplace productivity and business coach, reminds us that choosing not to take things personally is an act of strength, not weakness. Working in executive support is not for the faint of heart. You are the one holding everything together—managing calendars, coordinating communication, and navigating multiple personalities, all while keeping operations running smoothly. When […]

The Emotional Labor of Executive Support

David Morel, Founder and CEO of Tiger Recruitment, explores how to recognize and manage the often-overlooked emotional labor that comes with being an Assistant. As a CEO, I have seen firsthand how much emotional labor the Assistant profession demands. It is one of the most underestimated and unspoken aspects of the role. Assistants are often […]

The New ROI: Return on Initiative

In the evolving world of executive support, productivity is no longer about doing more; it is about showing the impact of what you already do best. For years, I believed productivity meant efficiency: an empty inbox, a color-coded calendar, and a long to-do list with every item neatly checked off. That sense of completion felt […]