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Welcome to the age of the ambivert

Do you consider yourself an extrovert? An introvert? Do you think that an introvert can be a successful leader? The assumption is usually that leaders are more often extroverts—at least the successful ones. Recent research has suggested that introverts, with their higher capacity for empathy and thoughtfulness, actually make better leaders.

Evolving need for ‘techie admins’

Administrative professionals often have a unique perspective of the roles everyone plays and the types of information that flows between them, in and outside of the company. This viewpoint, bolstered by some additional tech skills, makes the admin a strategic partner to their leaders’ success and not just a “task doer.”

Use judicious threats to propel talks

When you’re working out a problem with employees, vendors, or customers, making threats can be risky. People resent them, and you may decrease the likelihood of cooperation and even risk inciting revenge. Yet, as negotiation experts Adam D. Galinsky and Katie A. Liljenquist point out, threats can be effective—if you follow these three principles.