Tame those bullies
Is bullying marring your workplace? Gary Namie, co-founder and director of the Workplace Bullying Institute, advises going directly to management.
4 steps to becoming a company blogger
If you’ve ever wanted to be the next Arianna Huffington, your dream has never been more within reach. “This is the perfect venue to share your expertise and elevate your visibility to a whole new level,” says Scott Ginsberg, author of Stick Yourself Out There. Follow these steps for blogging brilliance:
Team ice-breaker: quick tip
Break the ice quickly with a new team by trying this:
What to say when dealing with a ranter
When a colleague or customer gets so upset they stop making sense, you need to remember this: Too much adrenaline is muddling their thinking. Here are the most common forms of ranting, along with what to say to get them back on track quickly:
Everything is urgent!
Here’s some help on setting priorities when more than one person is clamoring for your attention “yesterday”:
Choosing negotiation: Know what you want and why
When you hear “negotiation,” what comes to mind? When I ask this question at seminars, women often respond: men in suits arguing and yelling; buying a car; attorneys. When I ask how many women enjoy negotiating, only a few hands go up. Yet in reality, women are born to negotiate.
Should I speak up about co-workers’ ultra-casual summer attire?
"Our office allows a more casual attire in the summer. But some of the employees push it way too far. It doesn’t help that the VP in charge of the office likes to wear shorts, so everyone else thinks it should be OK. We don’t have any written rules on this, but I think it’s hurting our image (as some of our sales reps sometimes have clients in for meetings). How can I present this to ‘Mr. Casual’ VP…or should I? — Kathleen
My co-worker’s complaining is dragging me down — what can I do?
"How can I deal with a co-worker who constantly complains that he doesn’t like his job or the people in the department? I suggested he talk to those he has issues with. I even suggested he find a new job. But he just keeps complaining and it interferes with my performance and morale. What can I do? I don’t want to be mean or unprofessional." — Janice
4 Tips for Managing a Mean Boss
You dread going to work. The problem isn’t your job, which you love. And you’re blessed with a great staff. But your boss makes you miserable. Here’s how to fight off intimidation and get support when you need it most …
Stop the trash talk: Don’t let rude employees affect customer relations
Question: “I manage the gift shop at a beautiful, historic winery. Although this is a wonderful place to work, we do encounter customers with a variety of challenging personalities. I have several employees who complain about how stupid customers are and what dumb questions they ask. Since we don’t work in a bubble, I’m sure customers sometimes overhear these comments. I’ve tried asking everyone to be more positive, but negativity spreads like a disease. How do I stop this catty chatter?” — Frustrated in Wisconsin