Before reacting, consider the outcome
A co-worker comes to you to complain about her boss. How should you respond? It depends on the outcome you want. Before reacting, pause, focus on the outcome and then choose your reaction.
Gaining access to VIPs
With admin conferences coming up (such as the Administrative Professionals Conference in October), you may want to meet some of the presenters. You can, says Keith Ferrazzi, who’s been called the world’s most connected man by Inc. magazine.
Turn employees into heroes
It sounds like a nearly impossible challenge: employee appreciation on a lean budget? Try making employees heroes: heroes in their own eyes, heroes in the eyes of their peers and heroes in the eyes of their families. Here’s how:
Who moved my office?
Question: My department recently moved to a new building … I was given an office that was originally designated for “Judy.” Judy seems offended by this change. I think she blames me for the decision, even though I had nothing to do with it. Now I’m starting to feel guilty. How can I fix this?
3 ways to ease eye strain
Has staring at your monitor for hours left you bleary-eyed? Give your eye muscles a break throughout the day with these three exercises:
Taming emotions in the workplace
It’s not unusual to feel angry at work. But even when you are angry, you can fake it. By using the cues below, you’ll seem to have emotions under control if you must engage in conversation when anger is surging:
Travel web sites save time, money
Delays, cramped seats, rundown hotel rooms—who needs ’em? Here are five web sites that can help you plan a trouble-free trip: FlightStats.com, Raveable.com, SeatGuru.com, TripIt.com, Packinglistonline.com.
Career management: silencing your Inner Critic
You’re promoted to a more demanding, high-profile job, and the first thing you think is, “They must have made a mistake.” That’s your Inner Critic, whose prompts can get you out of bed in the morning, on the treadmill or through a pressing deadline. But its disapproving words can also make you miserable. Here’s how to quiet your Inner Critic:
4 online organizers keep it together
Wrangle all your to-do lists into order with these four online tools: Springpad, Zoho.com, Cozi.com and the Things application:
From pages to gigabytes
Whether you’re plowing through an inspirational novel or a business best-seller, turn to these sources for transforming your hardcover into gigabytes: Sony Reader, Audible.com, eBooks.com.