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Handle those ‘rush’ requests

Next time someone asks “When could you have it ready?” resist the temptation to blurt out the earliest–and possibly unrealistic–date just to please the client and show your efficiency. Instead, ask, “Is time a factor for you?” The answer will tell you the real time frame. You may find that time isn’t a major factor, […]

Return the praise

“Catch them doing something right” is a classic management tool that works both ways. So, give the boss an occasional pat on the back. Tell the boss that he or she delivered a dynamite presentation or that you appreciate the latest office perk.

Reclaim your calendar … and your life

Stever Robbins, who dispenses advice on maximizing your creativity and whipping your e-mail into submission, now is integrating time management and innovation into a coherent system for getting things done. Here are tips from his new guide to working less and accomplishing more:

Protect your secrets

When a colleague asks you about sensitive information you’re privy to, don’t deny or lie about what you know. Say, “Yes, I’m aware of the situation, but I can’t share the details.”

My dream job has become a nightmare

Question:  “For the past two years, the law firm where I work as a paralegal has had many problems. Going in every day is depressing, because the hang-dog atmosphere radiates everywhere. My immediate boss is under tremendous pressure and treats his staff badly. His temper creates a great deal of stress. I think it may be time to move on.  However, if you have any suggestions for surviving here, I will try them. This was my dream job, and I would deeply regret leaving.” — Stressed & Depressed

Stay positive

Extract yourself from unproductive conversations with naysayers, people who only aim to shoot down your ideas. When they launch into a diatribe about what won’t work, respond by saying, “Until we’ve tried everything, I have faith that a great solution is out there.”