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Power of practice

Practicing tasks and skills isn’t commonplace in most workplaces, but it should be, says Doug Lemov, a managing director of Uncommon Schools. He recommends four steps.

Schedule time to stay in their consciousness

Groom and maintain contacts by making them aware of a helpful article or pointing them toward a new business book, software program or other tool. A once-a-month “Hello, check this out” exercise like this one keeps lines of communication open and keeps you at the front of their mind.

When a clique shifts the workload, it’s time to see HR

Q: “My supervisor has created a ‘good old girls’ network in our office. Her favored employees are allowed to take long coffee breaks, make personal calls, spend time on the Internet, and run errands during office hours. The four outsiders are denied these privileges. Instead, we are given extra assignments and receive little help with our problems. Some outsiders want to take this issue to the human resources manager. Do you think he could help?”