Left out of the communication loop?
Admins need a lot of information to do their jobs right, and it can be frustrating when you don’t have all you need through no fault of your own. What to do when it’s the higher-ups keeping you in the dark?
The game of email ping pong has no winners
This one’s as true as it was years ago: If any correspondence requires more than four emails, pick up the phone or take a walk down the hallway to talk in person. Something’s not quite getting communicated correctly or clearly. Plus, don’t you find yourself getting irrationally irritated with someone when you keep seeing messages […]
SharePoint: Two mysteries solved
Microsoft Certified Trainer Melissa Esquibel answers two reader questons on SharePoint.
The power of a neutral ‘No’
The fear of damaging a relationship might keep you from saying “no” to your boss or to a co-worker, but turning down someone doesn’t have to come across as combative or reluctant, notes Harvard Business Review writer Holly Weeks.
Sighs matter
What’s one thing many people do without knowing it, yet causes people to immediately lose a little confidence in them? Sighing. More specifically, those heavy “Oh man, here we go again” or “I can’t believe this is happening to me” sighs that really say, “I consider myself halfway to defeat.” Try to catch yourself in […]
Why music helps when working out
A variety of recent studies have explored the connections between people’s motivation during workouts and the music they listen to as they exercise. What they’ve found is that music does make a difference.
Digital notebooks: Evernote vs. OneNote
Microsoft recently made OneNote available to Mac users, and while it’s comparable to Evernote, there are key differences to consider, says TwinCities.com technology writer Julio Ojeda-Zapata.
Take this self-quiz and audit yourself for burnout
At times, you may feel your motivation begin to flag. But while a little dysphoria is normal, the blues can turn into full-blown job burnout.
Supervising the boss’s kin: Rough road ahead!
Q: “My boss, who owns the business, recently added her daughter to our staff. At first, ‘Tammy’ and I had a good working relationship. However, I soon began receiving complaints from clients about mistakes that she had made. When I mentioned these issues to my boss, she seemed to understand and did not overreact. The problems continued, so I finally had to call Tammy in for a performance discussion. She said I was picking on her and complained to her mother. When I provided documentation of Tammy’s errors, my boss became furious and said I should not be keeping a file on her daughter. Now I’m not sure what to do. How can I manage Tammy without committing career suicide?” Mystified Manager
Top 10 admin resources on Twitter
Jasmine Freeman, Vice President at Office Dynamics (@OfficeDynamics), recently shared, on her blog, her top 10 “must follow” admin resources on Twitter.