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What it takes to build a great admin career

Julie Perrine says she’s an “accidental admin”—but once she got into it, she found she enjoyed the job and had the skills necessary to succeed at it. She’s worked in customer service, as an executive assistant and as a virtual assistant. In 2009, she launched All Things Admin and now does onsite workshops, training and speaking. We caught up with Perrine re­­cently and talked about the changing role of admins and what it takes to get ahead in the profession now.

Overexplaining a past termination is a good way to not get hired again

Q: “My written termination notice misrepresents the reason that I no longer work for my former employer. It states that I failed to comply with the required start time of 8:00 AM. This is not the whole story, so I want to provide the actual facts in my upcoming job interviews. I don’t want to sell myself short by adhering to the company’s fiction that I was fired for tardiness, but I also don’t want to malign my former manager. How should I explain this situation?” Wronged

Wikipedia, both flavored and plain

Some entries on Wikipedia can be a bit overwhelming with extensive descriptions and obscure facts and figures. For a leaner page of helpful information, give Simple English Wikipedia a whirl. You can also replace the letters “en” in a link to a standard Wikipedia page with the word “simple” to produce a similar result.

The gentle art of persuasion

Persuasion plays a major role in our everyday conversations. We often try to get others to do something they weren’t doing before, says Dr. Mark Goulston, author of Just Lis­­ten: Discover the Secret to Getting Through to Absolutely Anyone.

Fear of public speaking can help you

Public speaking instills fear in even the most confident people, writes Dianna Booher, CEO of Booher Research. The key to con­­quer­­i­ng public speaking is using your fear to motivate you. Here are some of Booher’s suggestions to help you use your fear to give a great performance.