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5 Key Tips for Assistants 

1. An Assistant Works WITH Their Manager FOR the Success of the Organisation  This is the basis for any manager–Assistant relationship. Just like every other employee, an Assistant is there to enable the success of their organisation. It doesn’t matter what ‘level’ people are at; they all bring different skills and qualities to the company which, together, […]

The Most Important Question You Should be Asking at Work: Why? 

Why is the sky blue?  Why do birds fly south in the winter?  Why do I have to grow up?  If you’ve ever spent time with a toddler, you’ve heard the question “Why?” a hundred times a day. Their constant curiosity means they are learning, exploring, and trying to make sense of the world.  Then, something strange happens as […]

Yes! You Are a Leader: The Assistant’s Role in Modern Leadership 

If you keep projects on track, spot risks before they explode, or calm a tense room with a single sentence, you’re doing far more than “support.” You’re leading. Your email signature may read Assistant, but the influence you wield shapes decisions, culture, and results every single day. You are the leader behind the leader.  How many times have you […]

The Difference between Assertive and Aggressive 

There is a lot of confusion about being assertive vs being aggressive. Here is some guidance, or at least food for thought that might add some clarity.  Assertive behaviors  Aggressive behaviors are the converse  A word of caution  The caution about trying to avoid aggressiveness and replacing it with assertiveness is that some people will take it too far the other way… […]

Expanding Your Role 

You worked for years to attain the top title in your job classification, and it felt great to finally achieve it. So, when review time rolled around, you didn’t think much about it. After all, you’d only held the title for a year. But as you prepared for your annual performance review the following year, you realized that you might be […]

Netiquette: Etiquette for the Internet 

The way we interact in the business world continues to evolve rapidly. While face-to-face meetings still matter, hybrid and digital collaboration through platforms like Zoom, and Teams is now embedded in how we work every day. This shift requires us to continually adapt how we communicate so we can be effective across both in-person and […]

One Minute Strategy: Revamp Your Networking 

The way your relationships, career, and business evolve is the same way your networking can evolve. Restructuring your networking process may feel daunting, but it is a necessary step toward reaching your goals and achieving meaningful results.  Here are some simple ways to revitalize and re-energize important networking efforts.  Re-establish Your Goals  Restore Lost Connections  […]

Can You Ever Really Be Ready for Monday? 

Here’s something that every human on the planet relates to – Mondays are difficult.    The thought of facing new weekly challenges head-on, making new commitments, and recalling all that you did last week builds up anxiety. This increases hormones like cortisol on Mondays more than on any other day of the week. So yes, the Monday blues are real. But I have something that can actually make you like Mondays […]

The Five Pillars that Support Administrative Excellence 

After over 50 years in the workforce, I’ve discovered that the key to a lasting, fulfilling, and impactful career lies in nurturing five essential areas that I refer to as the BIG Life Pillars: Career, Family, Financial, Spiritual, and Wellness.  1. Career  Too often, I notice administrative professionals undervaluing their roles by referring to their work as […]

Project Governance and the Role of the Executive Assistant 

Project Governance is the framework that organisations put in place to ensure that the right decisions can be made during a project life cycle. It encompasses ensuring that the right structures are in place, the agreed methodology is being followed and that the “decision makers” are kept well informed during the duration of the project.  Effective Executive […]