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Tough to build a work ethic when there’s not enough work

Q: “One of my co-workers has absolutely no work ethic. ‘Carly’ comes in late every day and leaves right at quitting time. During work hours, she calls her family, texts her friends, shops online, surfs the Web, reads the paper and listens to ballgames on her computer. I have frequently talked to the office manager about Carly’s activities, but nothing seems to change. I should mention that Carly and I get along well and even socialize together outside of work. However, her office behavior is extremely irritating. Do you have any suggestions for dealing with this?” Frustrated

Clothes make the confidence

You know that feeling you get when you show up for work in a new outfit? After your next setback at the office, one that really makes you brood, think about heading right down to the mall and picking out something nice, then walking in the next day wearing it. It will make your rebound […]

Here’s a bad move: Punishing the staff for not liking you

Q: “I recently learned that my employees feel I have poor management skills and am not suited for my position. I have been told that they gossip behind my back and make sarcastic remarks about me. One of them apparently sent a letter of complaint to human resources about my ‘aggressive behavior.’ I received this information from trusted sources who work closely with these people. Since the backstabbers have made no effort to discuss their concerns with me directly, I would like to write them up for gossiping and unethical behavior in their performance reviews. Can I do that?” Angry Supervisor

Caution: Co-worker under stress

When speaking with a stressed co-worker, you should be aware of statements to avoid and others that can help calm them down and get them thinking of their situation in a new light.