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Write smarter smartphone emails

Using a smartphone to send an email doesn’t excuse poor etiquette, incomplete information, curt answers or grammatical mistakes. Ensure that your emails are polished—regardless of the device you use—with these tips.

When asked, avoid these 5 answers

Stop yourself before saying any of these words, which can make you sound noncommittal, undependable or untrustworthy: 1. “Try.” 2. “I’ll get back to you.” 3. “We’ll see.” 4. “I guess … ” 5. “If.”

Bathe them in knowledge, not glare

At Admin Pro Forum 2018, office tech expert Melissa Esquibel reminded attendees that if you’re designing a PowerPoint presentation, keep in mind where it’s going to be shown and color the background accordingly. A perfectly white background on a giant screen, projected to a large room, is quite a shock to the eyes.

Responding to difficult people

As long as you are in the workplace, you will interact with people who challenge you. An underlying truth to keep in mind is that people are just being themselves, and most are not trying to intentionally be difficult. Use these strategies for success.