Here are some quick coaching tips that you can start implementing today, from the new book The Culture Solution, by New York Times best-selling author Matthew Kelly.
If you find it hard to keep your eyes constantly locked on the person who is speaking to you, the next best place to glance is downward. It gives the appearance that you are ruminating what was said. An upward glance appears as an eye roll and sideways glances come off like you are distracted.
By putting up a humor board, where anyone can post cartoons, jokes, or funny pictures, you’ll remind everyone in the office that there’s a place for levity. Just remember to give it a prominent spot—preferably close to the office entrance, or the kitchen, so it’s one of the first things people notice each day.
You’re tired, sick or just plain sick and tired, and the end of the workday seems forever away. Follow these tips to power through and finish strong.