Skip to content

Your BFF, Merriam-Webster

Keep a small paperback dictionary on your desk at all times. You’re actually much more likely to use it than going online for a definition, and when it’s that close, words you casually intend to look up “sometime” actually will be.

Tune up your tone

“Can I help you with that?” asks your colleague as you struggle to load an ink cartridge into the printer. If your co-worker says it in a sincere tone, you’re grateful for the offer. But that same question delivered in a sarcastic or exasperated manner leaves you feeling irritated. If you want clarity and connection, pay attention to the following four vocal components.