Category: Difficult People

Most people would agree that it’s important to manage your emotions in the office. But is it appropriate to create official policies that would ban heated exchanges? That’s what one reader asked recently on the Admin Pro Forum.

The negativity that flows from workplace whiners can spread “kind of like a cancer,” says Jim Harter. If you’re struggling to remain an optimist in the midst of workplace whiners, try these tactics.

A large percentage of people have to deal with colleagues who frequently complain, according to a study by Cloud Nine Media. Such negativity isn’t just annoying; re­­search shows it can also take a toll on your brain’s ability to function properly.

It’s hard for employees to do their best work when their bosses yell at them, and, thankfully, this type of outburst is quickly becoming a thing of the past in most workplaces. But some people are still expressing their anger in harmful ways. However, there are some constructive ways to resolve office disputes.

When someone comes to you charged with emotion over a workplace concern, you need to take a deep breath and avoid getting emotional yourself, Dan Rockwell writes on “BlogHer.”

You know the types: the co-worker who seeps negativity and hostility; the gossip-monger; or the critic, who always nitpicks others’ work. So, what happens when you have several in one workplace? In some cases, a toxic work environment is a result of a laissez-faire manager …

Don’t let a hot-under-the-collar customer or co-worker cause you to lose your cool. Instead, use these four tips:

Tired of an incessantly negative co-worker? Post a “No Whining” sign for others to see when they enter your work space.