Project confidence without blandness
It’s necessary to promote yourself as competent and confident in your job, but beware of turning people off with exaggerations. Here’s how to avoid sounding arrogant when you’re trying to sound confident.
Category: Speaking
Ditch the jargon at work
Buzzwords and jargon have infiltrated nearly every aspect of business, but these words and phrases frequently complicate messages rather than simplify them.
How to make instructions clear
Ever given someone instructions for completing a task, only to have her do something totally different? Follow these guidelines for more clarity.
Words, Words, Words: February ’17
Write it right, say it right, spell it right.
He says/she says
Life would be simpler if we all spoke the same language. Not only do many of us speak completely different languages based on culture, but we also speak different languages based on gender. Neither style is better than the other; they’re just different.
5 phrases you should avoid saying
Being an effective admin requires stellar communication skills. By paying attention to language and words that could undermine your reputation, you build influential relationships, writes Lolly Daskal, president and CEO of Lead From Within. Here are five phrases to avoid.
Caution: Co-worker under stress
When speaking with a stressed co-worker, you should be aware of statements to avoid and others that can help calm them down and get them thinking of their situation in a new light.
Apps to break the foreign language barrier
Technology is making it easier to do business without worrying about international borders—but the language barrier can still get in the way.
5 habits of good conversationalists
Keeping up a conversation comes naturally to some, but most people need to practice to be a good conversationalist.
4 conversations to avoid at work
Even with workplace environments becoming more casual, you should avoid some conversations.