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Category: Communication

Grammar Repair Shop: If only this phrase would ‘go missing’

Problem: I’ve been hearing and reading the phrase “went missing” lately. It’s frequently in the media and sounds terrible! Is this phrase grammatically correct? — Joyce Prosser, Administrative Assistant, Saint Anselm College, Manchester, N.H. The phrase is grammatically correct, at least according to British diction-aries, and most people do un- derstand what it means. But […]

Nailing the art of the personal note

Who hasn’t started writing a thank-you or condolence note, only to encounter "the big um" after the first sentence? "The big um is when you get your first couple of words out and wonder, ‘What’s next?’" says Angela Ensminger, co-author of On a Personal Note: A Guide to Writing Notes with Style. "That blank paper is very intimidating." Great personal notes come from taking these five steps:

Grammar Repair Shop: ‘Which’ or ‘that’?

A reader asks: “Is there a hard-and-fast rule regarding ‘that’ and ‘which?’” One way to figure out when to use “that” versus “which”: Take a look at the whole sentence, and then decide whether the word will introduce an essential or nonessential clause. “That” introduces clauses that are essential to understanding the sentence’s meaning, while […]

Grammar Repair Shop: Passive resistance

People tend to overuse the passive voice because they think it’s more professional. In truth, readers prefer active sentences for their more direct and engaging tone. How can you spot a passive sentence? Three telltale signs: 1. Something happens to the subject of the sentence. Example: “The report was written last week.” 2. It contains […]