Grammar Repair Shop: Spelling it vs. saying it
When addressing a professional audience, be careful using words that aren’t spelled the way they sound.
Category: Communication
Send the right message, even in silence
You’re always sending messages, even as you sit in silence. “Nonverbal cues indicate what is really being said,” says communications expert Debra Hamilton. Here are the gestures and cues you should be aware of.
Batter up! Tone your business skills
Baseball, America’s favorite pastime, may also be a way to hone your business skills this summer. If your company has its own baseball team, cycling club or any other sport, consider signing on. It could do more than tone your muscles.
Saying ‘no’ to tricky requests
Here’s how to say ‘no’ to tricky requests without ruffling feathers.
Set up your ‘internal network’
Networking with people in other departments can strengthen workplace relationships.
Keep a cell phone from losing its juice too soon
Keep a cell phone from losing its juice too soon … and dying during an important conversation.
E-mail checklist, for clarity’s sake
Sending out crystal-clear, well-defined e-mail benefits you just as much as the recipient. By thinking carefully before sending a message, you take control of an e-mail exchange.
Celebrate diversity this Cinco de Mayo
Want a more creative office environment? Then celebrate the diversity and differences among co-workers.
Don’t let typos give you the slip
Typos can slip past the best of us. That’s why newspapers hire copy editors to proofread. And even then, newspapers still print mistakes.
Don’t let ‘covert conflicts’ take over
Like the Hatfields and the McCoys, you and another worker become engaged in a feud. Only it’s not out in the open; it’s simmering under the surface. You’re in the middle of a “covert conflict.” To resolve it, first turn it into an overt conflict. Take these three steps.