Can you spot the errors in these sentences? 1. Come quick or you’ll miss the bus. 2. Hank felt badly about missing the deadline. 3. Which would be best, a raise or an extra vacation? 4. Speak slower when you answer the phones.
“All first drafts are terrible. I don’t care if you’re Hemingway.” That comes from a writing professor who may as well have been talking about email. No email should be sent without revision. Here’s an
email etiquette checklist to follow:
Communication is a cornerstone of any relationship—at least any good relationship. So why do so many executives rely on casual, on-the-fly exchanges with their assistants? Joan Burge, an administrative trainer CEO of Office Dynamics, holds a daily huddle with her executive assistant. Here’s how they make the
communication work:
Social media, such as blogs, Facebook and Twitter, are leading to confusion over what’s appropriate: Should your boss be your Facebook friend? Can you “tweet” about work? What would your firm’s VP say about your mentioning him in your blog? Some tips from
etiquette expert and labor lawyer Joseph Clees:
The Secrets of Facilitation, 101 Ways to Make Meetings Active, Instant Icebreakers …
Why is “small” big? Small companies can better win the trust and confidence of recession-weary customers. No matter what the size of your company, here’s how you can imitate what small companies do well:
A resolution is a formal way of saying what your group is going to do, or what its position is. The format is: title and number, "whereas" clauses and "resolved" clauses. Here’s the protocol and some formatting tips …
Meetings can be brutally boring. They can be too frequent, too long and too unproductive. You may think you can’t do anything to make a meeting more efficient and results-oriented—you aren’t the person leading it, right? But Amy Henderson, Henderson Training Inc., believes you can do a lot to influence a meeting.
Taking minutes wasn’t getting any easier for Terri Michaels, even after years of practice. Finally, she enrolled in a workshop, and things changed. Now she uses these 10 best practices.
Give those URLs a trim … Show your e-mail skills by avoiding supersize attachments … Use the subject line to identify different categories of e-mail … Feel more rejuvenated after a summer vacation by coming home on a Saturday …
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