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Category: Communication

Teach co-workers to work independently

Question: “My co-workers constantly ask me to assist them with simple problems. Whenever they en­­counter any minor difficulty, they dump it on me. This makes it hard to finish my own work. My boss has been no help. When he talked to these people about handling their own problems, they told him that coming to me was faster. He immediately gave in and said we should just work it out amongst ourselves. How can I end these interruptions?” — Totally Worn Out

Help! I’m not funny!

Q. I give a lot of presentations and am always envious of people who can evoke a laugh in all the right spots. I myself just don’t have that skill. Can it be learned?

Write smarter smartphone emails

Using a smartphone to send an email doesn’t excuse poor etiquette, incomplete information, curt answers or grammatical mistakes. Ensure that your emails are polished—regardless of the device you use—with these tips.