We all encounter difficult people in the workplaceāsupervisors, co-workers, customers and others. For some of us, not a week goes by without frustrating encounters with negative or self-centered people, complainers, control freaks, meanies or micromanagers. Coping with difficult encounters can pose a real challenge.
Will your office welcome one or more interns to the workplace this summer? For the admin, that may mean extra work or much-needed support, or both.
Itās inevitable that disputes will arise between team members, and the onus is on all of us to resolve them. Luckily, conflict resolution is a skill that you can improve, which will make dealing with disputes far easier.
Are you crafting an email that is riddled with errors in spelling or word usage? Does your message appear to malign a customer or bully a colleague? Are you sending it to the correct recipients? Does any extra content distract from the main point of the email? Here is a checklist to keep in mind to ensure that youāre hitting the right chord.
As many as one-third of executive and administrative assistants are supervisors of other employees at their companies. Whether you have recently been promoted to a managerial position or aspire to one someday, there are vital areas to devote yourself to continuing education.
It is one thing to take a group of individuals and create a team in a shared environment/workplace. It is another when everyone is remote from each other, on a level (although sometimes challenging) playing field. Here are three things you must do now to create and support a successful hybrid team.
So much value may be going untapped by overlooking the potential of forming collaborative teams of administrative staff. Here are some ideas for getting started with a new team or improving the performance of an existing one.
Looking for ways to start your new position on the right foot? The following actions will serve you well from day one and beyond.
Being part of an organizational structure in which employees serve more than one boss can make these staff members feel like a confused spider caught in a tangled web. Companies often employ such ādotted lineā arrangements to use employees efficiently and reduce budgetary expenses. As a manager, attempt to reduce the stress for your employees by taking these actions.
In a world that is changing faster than ever, many leaders are, understandably, looking for the golden ticketāthe skill that will change their results significantly. Finding that singular skill as an individual leader requires two realizations.