When to shut up and just listen
Here are two situations when keeping your lips zipped will enhance your reputation as a good listener
Category: Featured Article
Staying enthusiastic over the long haul
Imagine spending 28 years in the same modestly paying job (20 in the same office space). Could you muster enough enthusiasm at work each day for people you support to name you “Employee of the Year” after all that time?
Do you have the qualities of a leader?
You don’t need the word “chief” in your title to act as a leader to the troops. Show that you possess the qualities for promotion by exhibiting these leadership traits:
Cut the clutter from your reports
Answer the question “What do you want?” or “What should I know?” in the first sentence of your memo, report, e-mail or other piece of business writing, and your time-strapped, information-overloaded readers will see you as a hero.
How to stop interruptions cold
People who interrupt when you speak don’t simply annoy; they block your ideas and opinions. Exert authority with these techniques
Overcome indecision and thrive!
Delaying your decisions exacts a cost in both time and opportunity. Fail to confirm which venue you want for your next event, for example, and suddenly, both are booked. If you agonize over providing your “final answer,” push yourself to act, with these tips:
Respect for your role begins with you
If you lament others treating you like “just a secretary,” examine how you break the stereotype of one who types, files and fetches coffee.
Mean boss? Be the better person
If the worst part of your job is your boss—someone who pits staff members against one another, steals credit and doesn’t support you—take this advice from the career experts at Bernard Haldane Associates…
What’s in an administrative job title?
Imagine holding the title of “senior secretary” or “executive secretary” one day and being called an “administrative assistant” the next—for the same job and pay. That can happen when an organization streamlines support staff job titles. But don’t despair if you feel your title doesn’t reflect the work you do…
Train executives on time constraints
When executives don’t know how to work with the administrative staff, chaos and stress result. The boss hands you a job with unrealistic timelines, and your first thought is, “Are you crazy?”