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Year: 2020

A simple trick to make your contact info clear

Ever retrieve a voice mail and the caller rattled off their call-back number so fast you had to replay it … three times? When leaving your phone number on a voice mail, ensure the recipient has an easy time with it. Use your index finger to “write it out” as you’re reciting it. This slower […]

Attack your fears head-on

Given all the anxieties that trouble people at work these days, any way you can reduce your own sense of limitations can pay off for you and those who count on you. Here’s an exercise that can help you get started.

Work like you own the place

Former admin pro Gina Estrada offers this tip: “Work like you own the company. I found that most administrative procedures were put in place from someone who has never been in that position … ask yourself, if I owned the company, how would I accomplish XYZ?” The best book she ever read as an admin? […]

Is the ‘vanishing admin’ really a thing?

A recent Wall Street Journal article by Rachel Feintzeig made the case that more companies are slimming down their admin staffs. Joan Burge of Office Dynamics writes that the article, which focuses mainly on a single company’s trend, is only showing “a small piece of what is transpiring in the profession.”